Restaurant marketplace terms

1. Authority and account security

You must be at least 18 and authorised to act for the restaurant or location you claim. Give accurate account information, keep credentials secure, and tell us through the connected inbox if authority changes or you suspect unauthorised access. An account may manage more than one approved location.

2. What the service does

Dinner Picker provides restaurant discovery, restaurant-managed menus, a single-restaurant basket, checkout and order-status technology. The restaurant controls its catalogue and prices, receives each food-order payment on its own connected payment account, decides whether to accept and fulfil the order, and provides collection or restaurant-run delivery.

Dinner Picker does not purchase or resell the food, receive or hold food-order proceeds, or combine different restaurants in one basket. The service does not guarantee traffic, sales or uninterrupted availability.

3. Listings and ownership claims

You can claim an imported listing or start a new draft. We may ask for reasonable evidence that you are authorised to manage it and may check the location against an applicable official food-business record, call an independently published business number, and compare the submitted menu with a restaurant-controlled or current physical source. You must preview and explicitly submit a complete draft. We may approve, reject or request changes, and the decision and connected messages are recorded in an audit trail.

4. Menu, prices, allergens and offers

You are responsible for every menu item, price, description, availability flag, dietary label, allergen statement, opening time, service option, delivery fee and offer entered in Dinner Picker. The server calculates the basket from the current restaurant-owned item records; you must update them promptly whenever the restaurant changes its menu.

You must provide the legally required ingredient and allergen information before an item is available to order, including appropriate cross-contamination information. An offer must be honest, clear and carry a valid expiry date. We may pause checkout or the listing when material information is missing, disputed, unsafe or misleading.

5. Content permission

You keep ownership of content you supply and grant the service a non-exclusive, worldwide, royalty-free licence to host, resize, reproduce and display it for operating and promoting the listing. You confirm that you have permission to use all text, branding and images and that they do not infringe rights, mislead shoppers or contain unlawful material. Do not copy protected content from a marketplace or another restaurant.

6. Subscription and food-order money

• The planned Dinner Picker software subscription is US $10 per month for each restaurant location, presented in an applicable supported billing currency before authorisation.
• Dinner Picker takes no commission or application fee from food orders.
• The restaurant pays its payment provider’s processing, refund and dispute fees under its own provider agreement.
• No subscription starts until the restaurant explicitly authorises recurring billing.

The subscription is separate from customer food-order payments. A food-order charge is created directly on the restaurant’s connected account. Dinner Picker does not receive, hold or redistribute the sale proceeds.

7. Orders, fulfilment, refunds and disputes

The customer’s food contract is with the restaurant identified at checkout. The restaurant is responsible for accepting or declining orders, preparation, food safety, allergens, collection, delivery, cancellations, customer support, refunds and evidence submitted in response to payment disputes. The restaurant handles refunds and disputes in its own payment-provider dashboard.

Dinner Picker is responsible for operating its ordering software with reasonable care, recalculating totals from stored menu records, transmitting the order state and protecting information under its control. Nothing in these terms excludes responsibility that legally belongs to Dinner Picker or removes a customer’s mandatory rights.

8. Payment account

The restaurant must connect and maintain a verified Stripe account configured for direct charges, with Stripe responsible for collecting account requirements and the restaurant able to access the full Stripe Dashboard. Checkout remains unavailable until the provider confirms that charges and payouts are enabled.

Card details are collected by Stripe’s embedded payment component and do not pass through Dinner Picker servers. Provider availability, risk approval and supported countries remain subject to Stripe’s own terms and decisions.

9. Communications, order records and privacy

Claim, review, order, accuracy, security and support messages may be kept in the connected workspace. Optional marketing choices are separate and can be changed at any time. Personal information is handled under the privacy notice.

10. Suspension and ending participation

You may ask us to pause a location or close the relationship. We may pause or remove content that is inaccurate, expired, disputed, unsafe, unlawful, technically harmful, no longer associated with an authorised person, or inconsistent with these terms. Where practical, we will explain the reason and allow correction through the review workflow.

11. Availability and responsibility

The pilot service is provided on a reasonable-care, as-available basis and may change or be interrupted. Nothing excludes liability that cannot legally be excluded, including fraud or death or personal injury caused by negligence. Subject to mandatory law, the restaurant is responsible for its food and fulfilment while Dinner Picker is responsible for its own technology, data handling and representations. Final liability caps require legal review before unrestricted real-money launch.

12. Changes and governing law

We will date material revisions and give reasonable notice where a change affects an active restaurant. Final governing-law and jurisdiction terms will be published with the operator’s legal identity before public onboarding and will not override mandatory rights that apply in a restaurant’s market.

13. Contact

During the design-partner phase, use your connected in-app conversation. A durable operator email and postal contact will be published here before broad onboarding. Do not activate unrestricted real-money ordering until the remaining legal and provider launch gates are complete.